How to claim
Employers must lodge a sick fund claim on behalf of their employees using the eesi© portal.
All supporting documentation must be submitted online with the claim.
The employer must ensure that the employee's current bank account is captured on the eesi© portal.
How and when does payment occur?
Payments are only made via an electronic funds transfer (EFT), into the employees’ bank account.
Payment in respect of claims received before 10h30 will be transferred to the employees’ bank on the same day. Payment for claims received after 10h30 will be transferred on the next day.
If it is an FNB account, the money will be available on the same day, with other banks it could take up to a maximum of 2 days.